Privacy Policy.

Introduction

By The Lead ("we," "us," or "our") operates the website bythelead.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, complete our qualification survey, or otherwise interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

Information We Collect

Information You Provide Directly

When you complete our qualification survey or contact us, we may collect:

• Full name
• Email address
• Phone number
• Practice or business name
• Market or geographic location
• Practice type and specialty
• Information about your current marketing and patient acquisition
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Date and time of your visit

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to improve your experience, analyze website traffic, and support our advertising efforts. These may include first-party cookies set by us and third-party cookies set by our advertising and analytics partners.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and qualification survey submissions
• Evaluate whether our services are a fit for your practice
• Schedule and conduct consultations
• Deliver and manage our lead generation services
• Communicate with you about our services, including follow-up emails and phone calls
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or delivering services to you. These include our CRM platform, email service providers, analytics tools, and advertising platforms. These providers are contractually obligated to use your information only for the purposes we specify.

Advertising Platforms

We use platforms such as Meta (Facebook/Instagram), Google, and others for advertising purposes. These platforms may receive information about your visit to our website through cookies and tracking pixels to help us measure advertising performance and deliver relevant ads.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship with you, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
• Do Not Sell: We do not sell personal information. If you are a California resident, you have the right to confirm this.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

To make a CCPA request, contact us at [email protected]. We will verify your identity before processing your request.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By The Lead
Email: [email protected]
Website: bythelead.com